HEAR FROM OUR FAMILIES – TESTIMONIALS

TESTIMONIALS

Dear PALCARE Team of Dr. Arti, Nurse Dirk, Nurse Nilam and Psychologist Zena,

We would like to thank you all and the incredible PALCARE team from the bottom of our hearts for the immense help and support that you extended to our family.

We were referred to PALCARE by Romila Palliative and the PALCARE team started coming to our house since July 2nd 2018.  Since the very first day, everyone showed us great compassion and kindness. We were pleasantly surprised by their service, palliative care and support we received.  We are extremely grateful that we had the PALCARE team to support us during the difficult time and cannot even imagine how we would have managed without you.

Our 79-year old father was terminally ill with liver cancer and our mother was the sole caregiver for him. We both daughters stay overseas and couldn’t be there for our dad and mom physically due to the geographic distance.

 

Nurse Dirk assured us every time that they were there for us and that we weren’t alone. This gave us peace of mind knowing that we had their support.

During the two-month time span, PALCARE team visited our home every week. Each time Dr. Arti, Dirk, Nilam and Zena talked very patiently to our dad and mom. Dr. Arti took ample time to examine him, answer our endless questions and give useful suggestions. We never felt rushed during their home visits.  When my dad started getting bed sores, Dirk suggested using the air mattress and even lent us one for use. My dad used the mattress and experienced great relief and comfort.

Every single person we have come across from the PALCARE team was extremely kind, patient, compassionate, selfless, well informed and greatly experienced in end-of-life care.  They gently and truthfully presented facts to us without misleading us or giving us false hope.

  

 

Every time the PALCARE team visited, our father enjoyed seeing them and talking to them. He seemed happier and more content than before. The acceptance of the final moments and death became easier.  Even though his health was deteriorating as a natural progression of the horrible disease, he was at peace and we were better prepared to face the inevitable end.

Our dad wished to stay at home during the last duration of his life surrounded by family. He didn’t want to be hospitalized. We could fulfill his wishes due to the support from the PALCARE team. Our dad passed peacefully at home, surrounded by loved ones only because of PALCARE’s Palliative Care team.

PALCARE patient KC Devroy’s family – 03 September 2018

Dear Devaunshi, Dr. Jayarajan, Dr. Santona, Priyanka, Pratibha, and Zena,
We are all extremely grateful to the entire PALCARE team for making Shubha’s passing comfortable and peaceful. You actually listened to Shubha’s needs and adhered to her wishes, answered all our calls (even ones at odd hours), brought us medicines promptly whenever required, administered medical treatments efficiently, counselled us, and prepared us well for the inevitable.
We cannot imagine how we would’ve coped with our loss if you all had not gone out of the way to help us in our time of need. Heartfelt thanks and kudos to you all for doing such selfless, amazing work.

PALCARE patient Shubha Verma’s family – 29 May 2018


Dalal family thanks PALCARE & JIMMY S FOUNDATION for their tremendous support during illness of Hansa Dalal. Family is grateful for the guidance and confidence given to us, because of which we did not panic in her last hours. We appreciate what you all are doing this unconditional SEVA. We want to thank each and every one of your team from the bottom of our hearts specially Dr. Kalpesh, Minal, Devaunshi, Nileena and Trupti for their patience and commitment to reach out to us whenever we have contacted. We shall ever remember the kind gesture of Dr. Kalpesh when he personally came to deliver the prescription which we required urgently.

PALCARE patient Hansa Dalal’s family – 19 May 2018


It is the most amazing facility given to any patient and my mother-in-law was lucky to have it. The team was well everything what the hospital provided – but above the hospital was the emotional support to the patient as well as to the caretaker. We were blessed to have you all. You all are really pals from PALCARE. Lots of love. Laughter. Life. All the way – all your life. We shall always remember you all as well will remember our mother. Blessing you all & thanking you all.

PALCARE patient Hansa Dalal’s daughter-in-law – 23 April 2018


When my family said that they had enlisted you’ll, an NGO, to look after my father, I was honestly sceptical because I know most NGOs in India do not deliver and are just charades. But honestly after seeing you and hearing how the team has looked after not just my dad but my mum and sister as his caregivers too, I’m impressed. The doctor is so patient and is always available. We’re so relieved to have you guys on board.

PALCARE patient Rajendra Soni’s son – 23 April 2018


Dear Pheroza and Dr. Jayarajan,
I wish there was some way I could share Eliza’s smile with you when I met her this evening after the PALCARE team had visited her.
When I first saw her last Sunday, she was in pain and her family was extremely distressed. Today, the PALCARE team, led by Dr. Kalpesh made a home visit and the entire atmosphere in Eliza’s home has changed. Eliza was very happy that the team took great interest in her needs and is happy to be under the care of PALCARE.
As I left, she held my hand and said ” Thank you for introducing us to PALCARE. God bless you.” I’m forwarding her blessings to you also!
Thank you so much for all the wonderful work you are doing,
Warm regards,
Dr. Leena Gangolli

PALCARE patient Mrs. Eliza Barse’s physician (who referred her to PALCARE) – 30 March 2018

Dr. Leena V. Gangolli

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