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Hear what our patients and their families have had to say after receiving the PALCARE service. Their gratitude has been a source of great encouragement to us.

Your support gave us such a lot of assurance with very difficult decisions for my dad’s care … Dr Sandeeta in particular was absolutely excellent and provided steady expert advice in a truly person-centred way, even at weekends, going above and beyond with her kindly presence. 
The team helped us deal with the end in a way which gave dad comfort and dignity, for which we will always be grateful.

PALCARE patient’s daughter – 28 May 2022

Thank you for getting Dr. Sandeeta & Dr. Shaziya, these wonderful people in my life. Blessed blessed blessed.

PALCARE patient’s sister – 16 May 2022

Dr. Shaziya, Counsellor Swati and Sister Sheetal you have taken great care handling issues of Ishan (my brother) during his palliative care treatment. Your presence and treatment/care/advice, personally at home helped us get through critical phase of Ishan. Even Ishan mentally felt relaxed that he was being promptly able to talk/address his issues with the whole team and was being monitored properly and were available.

PALCARE patient’s sister – 3 May 2022

Dr. Sandeeta, Sister Seema and Zara the counsellor were all truly awesome – great listeners, included my mum (who has dementia) very well in the conversation, and offered very helpful suggestions. They’ve helped set my mind at ease at a very difficult time.

PALCARE patient’s daughter – 18 Apr 2022

We finished with dad’s last rituals the day before. Wanted to extend a big thank you to you, Sr. Priyanka, Eben and Swati for your timely attentive check-ups and care and of course emotional support provided to my father and myself during his last days. Knowing that you guys were just a phone call away was very comforting in this time when I as his caregiver was unsure and afraid of so many things. You all educated and prepared me as well as gave us both tremendous support in his last days.

PALCARE patient’s daughter – 5 Mar 2022

Thank you so much for your support ma’am,
Kal aap ke milne ke baad se kaafi achha feal kar rahi hai

PALCARE patient’s husband – 17 Feb 2022

I am deeply saddened to inform you that my wife Mrs. Supriya passed away yesterday morning. As you know, she was suffering from cancer for last few months. We are relieved that her passing was peaceful and painless. 
I thank you for the help extended by you in her last struggle.

PALCARE patient’s husband – 15 Jan 2022

The day i was referred to PALCARE, it was a big sigh of relief for me as i had been a lone caretaker for my Father. Managing my work, taking care of my father at home and accompanying him for regular Hospital visits took a lot of time and energy. Additionally, we did not receive any support from our local doctor. With PALCARE, I had the required support whenever required. This took off a lot of burden from me. I would like to express my Heartfelt Gratitude to the entire team of PALCARE for such excellent support to us in our critical time. 

PALCARE patient’s son – 31 Oct 2021

Thank you to you and your whole team for your cooperation and guidance to support us during our crisis. Our main aim was to reduce the pain which Meena was going through in which we were very much successful. It would not have been possible without your help.

PALCARE patient’s husband – 17 Oct 2021

Thank you for all the unconditional help and support will never forget.

PALCARE patient’s son – 12 Sep 2021

Dr. Shaziya, Sr. Priyanka and Eben have played an instrumental part in comforting the patient, always being available at any hour, visiting us every now and then. 
They have guided us to an extent where taking care of the patient had become very seamless. From medicines to techniques they have guided us on everything. 
Grateful and Thankful that I discovered them.

PALCARE patient’s daughter-in-law – 21 July 2021

Dear Pheroza and Team Palcare,
We would like to extend our heartfelt gratitude to Dr. Kalpesh Jain, Sister. Seema, Niharika and Dr. Sandeeta. They were available to us regardless of what time it was.It is Sister Seema’s words during the home visit they made that helped us to reach out comfortably at all times. She’d said “Ma’am, if you ever can’t get through to the doctors, please feel free to call me and don’t ever look at the clock when you have to make that call!” I must especially mention the fact that the night before Shirish passed, Dr. Sandeeta and Sister Seema were on a group video call with us from 12:30 – 1:30 am while Dr. Kalpesh was on call with us. We could not have navigated that critical night without their help.

PALCARE patient’s family – 16 July 2021

You have really supported me at this juncture of my pain and agony.
Your team service wonderful and we are blessed have your team service in supporting and counselling the entire family from the same.
At all times of my calls your teams attended and also visited my house.

PALCARE patient’s wife – 12 July 2021

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